Betterment Leadership · SAFE conversation simulator

Coaching Jordan

Practise leading someone from threat to trust, and from overwhelm to ownership, in one real conversation.

The scene

It's Monday morning. In the leadership update, a new priority was brought forward with a tight deadline. Jordan's team was already stretched, and a piece Jordan needs from another team is running late. Jordan is usually solid and reliable. As you walk past, Jordan catches you for a word.

Your mission

  1. Seen: mirror their words and label the emotion.
  2. Assured: bridge to what's next.
  3. Focused: GROW, Goal and Reality.
  4. Empowered: GROW, Options and Way forward.
You have 10 moves to shift both scales past 75.

Choose Jordan's state of mind

Scoring
Pick a state to begin.